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Payment

WHAT KIND OF PAYMENT METHODS ARE AVAILABLE?

There are various ways to pay at shophumanoid.com: 

CREDIT CARD

At shophumanoid.com, you can pay with VISA or MasterCard. The invoiced amount will be debited four days after you have placed your order. Your details are protected against third-party access. 

iDEAL

At shophumanoid.com, you can use iDEAL to pay through the following banks: 
• ABN AMRO Bank
• SNS Bank
• ING
• Rabobank
• ASN Bank
• RegioBank
• Triodos Bank
• Van Lanschot Bankiers
• Knab
• Bunc

PAYPAL

PayPal is a quick and safe way to pay online without having to share your financial details. To do so, you will need to have a PayPal account. Choose how you want to pay: by credit card, through your bank account, or with your PayPal balance. PayPal protects not only your details but also your purchases. If you do not receive what you ordered, you can receive a refund of the purchase amount.

KLARNA

If you purchase from us, you can pay for your products later with Klarna. Once you choose to pay later for your order, you’ll receive a separate invoice from Klarna. Klarna will send you the invoice as soon as we’ve informed them that your order has been shipped – this is usually about two days after you receive an e-mail confirmation of your purchase. You’ll receive this invoice by e-mail, but we recommend you download the Klarna app for extra ease of use. You pay this invoice to Klarna – instead of us – no later than 14 days after you received the order. Although the easiest way to pay the invoice is in the Klarna app, you can also pay on the online portal klarna.com. 

OTHER

SOFORT, Giropay, Bancontact.

 

HUMANOID GIFTCARD

During the ordering process, just enter the gift card code when asked for the discount code on the checkout page. To order a gift card, please send an e-mail to: customercare@humanoid.nl. This gift card is a voucher designed by HUMANOID that contains a unique code. The recipient can enter this code during the ordering process when asked for the discount code on the checkout page. 

 

GENERAL INFO

• All prices are shown in euros, and include 21% VAT but exclude shipment charges.
• Countries outside the EU do not pay VAT.
• All payments are made through Multisafepay, a highly secure online payment platform that provides data encryption, PCI DSS, 3-D Secure, and advanced fraud protection.

 

WHY WAS MY PAYMENT FAILED AT CHECKOUT?

In case your payment failed, please log in to your account, where you'll find your ordering history and a link to the payment screen.