orders outside EU

Is my order VAT-free outside the European Union?

• Prices for customers outside the EU are exempt from VAT. You may however be charged import duty or local taxes on the items you purchase. This amounts to 12% to 14% of the total cost (including shipment costs) and must be paid to the delivery driver.  Orders under the €600,00 (or a total that is not higher than $800,-) to the USA are free from import duties.

  If you refuse to accept the delivery, then you, as the customer, are responsible for all associated costs. Import duties and local taxes are handled and set by the local customs authorities and fall outside the responsibility of HUMANOID.

What are the custom duties outside the European Union?

• Prices for countries outside EU are VAT-free. You can be charged with import duties or local sales taxes. The amount is approx. 12%-14% of the total amount including shippingcosts, and will be collected by the UPS driver. Orders under the €600,00 (or a total that is not higher than $800,-) to the USA are free from import duties.

  
  If a delivery is rejected by the customer, the customer is responsible for any costs made. Import duties and local taxes are handled and determined by local custom authorities, HUMANOID is not responisible for this.

  
  The rules for importing goods may vary per country.

  
  In case of returns, webshop HUMANOID cannot return the import duties and local taxes, as they are collected by the local customs.