Orders outside EU
Is my order VAT-free outside the European Union?
Prices for customers outside the EU are exempt from VAT. You may however be charged import duty or local taxes on the items you purchase. This amounts to 12% to 14% of the total cost (including shipment costs) and must be paid to the delivery driver. Orders to the USA under € 800,- are free from importduties.
If you refuse to accept the delivery, then you, as the customer, are responsible for all associated costs. Import duties and local taxes are handled and set by the local customs authorities and fall outside the responsibility of HUMANOID.
What are the custom duties outside the European Union?
Prices for customers outside the EU are exempt from VAT. You may however be charged import duty or local taxes on the items you purchase. This amounts to 12% to 14% of the total cost (including shipment costs) and must be paid to the person delivering your order. Orders to the USA under the € 800,- are free from import duties.
The rules for importing goods may vary per country.
When refunding a returned item, HUMANOID is not able to refund the import duty and local taxes as these are collected by the local authorities.
