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Careers

FUNCTION: CUSTOMER SERVICE EMPLOYEE (B2C & B2B) / BACK-UP OFFICE

LOCATION: HUMANOID HQ ARNHEM

 

HUMANOID is looking for an enthusiastic Customer Service employee who will take care of our (retail) customers. The Customer Service department is the beating heart of HUMANOID. You love fashion and you are at your best when helping our customers, suppliers and relations in a warm, professional and friendly way.

 

As a globally operating brand with foreign customers and relations, excellent speaking and writing skills in Dutch and English are a must.

You will help customers by telephone or e-mail, process orders administratively and correctly deal with any issues, never losing sight of both the customer and the company. Due to the versatile nature of the position, no day is the same.

 

Job description:

·       Handle directly with customers (B2C and B2B) either by telephone or via mail

·       Respond promptly to customer inquiries

·       Handle and resolve customer complaints

·       Provide delivery information

·       Process orders

·       Process return requests and returns

·       Coordinating transport

·       Organizing HQ deliveries

·       Communicate with internal departments

·       Credit management

·       Back Office Management

·       32 hours work week

 

Qualifications:

·       MBO+ degree

·       At least 2-year work experience in customer service

·       Excellent verbal and written communication skills in Dutch and English, German language is a pre

·       Strong social skills

·       Customer and solution oriented

·       Enthusiastic, pro-active, responsible, hardworking and team player

·       Capable of performing under pressure and well-structured

·       Knowledge of administrative procedures

·       Proven computer skills, including proficiency in the use of Microsoft Office (Word, Excel and Outlook)

·       Strong social skills


We offer:

·       A challenging position in a growing organization with an informal working atmosphere

·       Market-based salary including pension accrual

·       Room for self-development and career opportunities

·       24 holidays based on full-time employment

·       HQ that is easily accessible by public transport or car

 

Interested? Send your motivation letters + resume within 14 days to [email protected]

 


 

VACANCY: FITTING MODEL


LOCATION: HUMANOID HQ Arnhem


Position description:
We are looking for a highly motivated candidate to fulfill the position of Fitting Model

The Fitting Model;
Do you have passion for fashion? Would you like to be the first to try on Humanoid’s new collections? Then this might be the vacancy for you.

Humanoid is looking for a fitting model with a sense of fashion. As a fitting model, you will work together with Humanoid Design, Production and Atelier to make sure we reach the perfect fit.

Do you live in the area of Arnhem, are you available on at least 2 days per week, are you flexibly available for approx. 12 hours per month and do you have the following sizes?

Chest width : 86cm
Waist width : 70cm
Hip width: 96cm
Thigh: 56cm
Length: 173cm

Then we would love to hear from you!

Please send your letter of motivation + sizes with reference to ‘HUMANOID fitting model to [email protected] Acquisition for this vacancy will not be appreciated.

 


  

VACANCY: (JUNIOR TECHNICAL DESIGNER)

 

Location: HUMANOID HQ Arnhem

 

Position description: 

 

We looking for a highly motivated candidate to fulfil the parttime (3 days a week) position of (JUNIOR) TECHNICAL DESIGNER.

 

The (Junior) Technical Designer;

 

  • Is responsible for creating patterns by hand or digitally, adjusts patterns in the design process and creates technical specifications. Stitching in-house proto’s
  • Takes a pro-active role in continuously improving the product in ways of quality and fit and ensures on-time deliveries
  • Ensures all salesment samples are counted, technically checked and ready for transpor
  • Advising designers regarding technical possibilities, solutions and limitations
  • Stays up-to-date with field and market developments

 

Qualifications:

 

  • Associate’s degree in Fashion, technical design or related field. Bachelor’s degree is preferable
  • Minimum of 3 years experience in similar positions
  • Experience in the premium womenswear market is preferred
  • Knowledge of fabric, garment manufacturing processes
  • Capable of performing under pressure and well-structured
  • Solution minded, responsible and hardworking
  • Experience with fitting, grading and patterns
  • Impeccable attention to detail
  • Fluent in Dutch and English
  • Knowledge of Opitex or other Cadcam systems, Illustrator (technical drawings) and Photoshop

 

What we can offer:

 

  • HUMANOID has remained faithful to its DNA since it was launched 40 years ago
  • Sustainable fashion brand
  • 24 holidays based on full-time employment
  • Our HQ is easily accessible by transport and car
  • When you join HUMANOID, you join a family and become part of something special
  • Creative environment which respects diversity, equality and individuality
  • HUMANOID has its own atelier
  • Commitment to the finest materials, long lasting relationships with our suppliers and focus on unique craftsmanship
  • Possibility to work form home

 

OPEN APPLICATION

You can send an open application by e-mail. Indicate clearly which position it is that you are interested in.


Please email to:
[email protected] (HUMANOID HQ)